Hygenerate Privacy Policy

Effective Date: September 3, 2026

Hygenerate LLC (“Hygenerate,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, online forms, advertising platforms, and other digital communications.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, contact preferences, and information you submit when requesting information about our services, scheduling a consultation, or communicating with us.

We may also receive information you voluntarily submit through third-party platforms, including Facebook and Instagram lead forms.

Our website and service providers may automatically collect certain technical information, such as browser type, device information, IP address, referring pages, pages visited, and general website usage information. Depending on the technologies used on our website, cookies or similar technologies may also be used.

How We Use Your Information

We may use information we collect to:

Respond to inquiries and requests for information;
Contact you regarding services in which you have expressed interest;
Schedule or facilitate consultations or appointments;
Provide and improve our website and services;
Communicate administrative or service-related information;
Maintain the security and functionality of our website;
Comply with applicable legal and regulatory requirements; and
Send marketing communications when permitted by law and consistent with your communication preferences.

Facebook, Instagram, and Other Lead Forms

If you submit information through an advertisement or lead form on Facebook, Instagram, or another third-party platform, the information you provide may be transmitted to Hygenerate so that we can respond to your inquiry.

Your interaction with those platforms is also governed by the privacy practices and terms of the applicable platform.

Submitting an advertising or website inquiry does not, by itself, establish a clinician-patient relationship.

Health Information

Please do not submit sensitive medical information through general website contact forms, social-media messages, advertising lead forms, or other communication methods unless we specifically instruct you that the method is appropriate for that purpose.

If you become a patient of Hygenerate, certain information we create, receive, or maintain in connection with providing healthcare services may be protected health information and may be governed by applicable healthcare privacy laws and Hygenerate’s Notice of Privacy Practices.

This Privacy Policy is not intended to replace our Notice of Privacy Practices.

How We Share Information

We may disclose personal information to service providers that perform services on our behalf, such as website hosting, communications, scheduling, technology, analytics, or other business-support services, subject to applicable legal requirements.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, safety, property, patients, users, or others.

We do not sell personal information submitted to us through our lead forms for monetary compensation.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

For this reason, sensitive medical information should be submitted only through communication methods that Hygenerate has designated for that purpose.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, improve user experience, and measure the effectiveness of our communications or advertising.

Third-party services used in connection with our website may collect information according to their own privacy policies.

Communications

If you provide your contact information and request information from Hygenerate, we may use that information to respond to your request.

Where required by applicable law, promotional email or text communications will be sent only with appropriate consent. You may opt out of promotional communications using the instructions provided in the communication.

Opting out of promotional communications does not prevent us from sending communications necessary to provide requested services or otherwise permitted by law.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Hygenerate is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13 through our general website or advertising lead forms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Hygenerate LLC
Website: www.hygeneratellc.com
Email: hello@hygeneratellc.com
Phone: 919-339-1641
Mailing Address: 112 Wall St., Oxford, NC 27565

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